Privacy Policy

Last updated: December 2024

At Occlune, we take your privacy seriously. This policy explains what information we collect, how we use it, and your rights regarding your data.

Information We Collect

Information you provide

Account information: Email address, name, and password when you create an account.
Content: Any content you create using our products (CVs, cover letters, videos, etc.).
Communications: Messages you send us through our contact form or email.
Payment information: Billing details when you purchase credits (processed securely by our payment provider).

Information collected automatically

Usage data: How you interact with our products, features used, and actions taken.
Device information: Browser type, operating system, and device identifiers.
Log data: IP address, access times, and pages viewed.

How We Use Your Information

We use your information to:

Provide and improve our products and services
Process transactions and manage your account
Communicate with you about your account and our services
Respond to your requests and support inquiries
Detect and prevent fraud or abuse
Comply with legal obligations

Data Sharing

We do not sell your personal information. We may share your information with:

Service providers: Companies that help us operate our services (hosting, payment processing, analytics).
Legal requirements: When required by law or to protect our rights.
Business transfers: In connection with a merger, acquisition, or sale of assets.

Your Rights

You have the right to:

Access: Request a copy of your personal data.
Correction: Request correction of inaccurate data.
Deletion: Request deletion of your data.
Export: Download your content in a portable format.
Opt-out: Unsubscribe from marketing communications.

Data Retention

We retain your data for as long as your account is active or as needed to provide services. When you delete your account, we remove your personal data within 30 days, except where we're required to retain it for legal purposes.

Security

We implement appropriate technical and organizational measures to protect your data, including encryption, access controls, and regular security assessments.

Cookies

We use essential cookies to operate our services and optional analytics cookies to understand how our products are used. You can control cookie preferences in your browser settings.

Children's Privacy

Our services are not directed to children under 13. We do not knowingly collect information from children under 13.

Changes to This Policy

We may update this policy from time to time. We'll notify you of significant changes by email or through our services.

Contact Us

If you have questions about this privacy policy or your data, contact us at support@occlune.com.